SMS Messaging Policy

Purpose

FlightDesk uses SMS to communicate with aircraft owners, authorized passengers, and flight crew regarding scheduled flight operations. All SMS communications are operational in nature and relate to flights managed through Cloudscape Aviation LLC.

Examples of messages

• Trip confirmations
• Schedule updates
• Passenger changes
• Weather delays
• Flight status notifications
• Catering requests
• Operational notifications

How users opt in

Users provide their mobile phone number to Cloudscape Aviation LLC prior to receiving any SMS communications. Consent is obtained during the onboarding process or when a user initiates contact with the flight department regarding a scheduled or anticipated flight operation.

Only individuals with an existing business relationship with Cloudscape Aviation LLC receive operational SMS communications from FlightDesk. No unsolicited messages are sent.

Message frequency

Message frequency varies depending on scheduled flights and operational activity. Recipients may receive multiple messages per day during active flight operations, and few or no messages during periods without scheduled flights.

Rates

Message and data rates may apply depending on your mobile carrier and plan.

HELP

Reply HELP to any FlightDesk message for assistance, or contact us directly:

STOP

Reply STOP to any FlightDesk message at any time to unsubscribe from further SMS communications.

Reply START to resume messaging after opting out.

Privacy

SMS consent and mobile phone numbers collected by FlightDesk are used solely for operational communications. This information is never sold, rented, or shared with third parties for marketing purposes.

For full details, see the Privacy Policy.